Privacy Policy

Last updated: Aug 22, 2025

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://ciscocrane.comwebsite (the "Website") operated by Crane Industrial Services, Co., Inc., a Corporation formed in Indiana, United States ("us, we, our"), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.


What Information We Collect and Store

We collect and store any and all information that you enter on this Website, including:

Identifying information — Name

  • Where we get this information: Information submitted by the consumer
  • Legal basis for processing:
    • The user has provided consent to the processing of their information
    • Processing is necessary to perform a contract with the user
    • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
    • Processing is necessary for compliance with a legal obligation
  • How we use this information:
    • Enforcing our Terms of Service
    • Marketing and advertising
    • Performing services
    • Resolving disputes
    • Verifying customer information
  • If we don't have this information: We will be unable to enforce our Terms of Service, market and advertise to you, perform services, resolve disputes, or verify customer information.

Identifying information — Phone number

  • Where we get this information: Information submitted by the consumer
  • Legal basis for processing:
    • The user has provided consent to the processing of their information
    • Processing is necessary to perform a contract with the user
    • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
    • Processing is necessary for compliance with a legal obligation
  • How we use this information:
    • Enforcing our Terms of Service
    • Marketing and advertising
    • Performing services
    • Resolving disputes
    • Verifying customer information
  • If we don't have this information: We will be unable to enforce our Terms of Service, market and advertise to you, perform services, resolve disputes, or verify customer information.

Identifying information — IP address

  • Where we get this information: Information submitted by the consumer
  • Legal basis for processing:
    • The user has provided consent to the processing of their information
    • Processing is necessary to perform a contract with the user
    • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
    • Processing is necessary for compliance with a legal obligation
  • How we use this information:
    • Analytics
    • Enforcing our Terms of Service
    • Marketing and advertising
    • Performing services
    • Resolving disputes
    • Verifying customer information
  • If we don't have this information: We will be unable to perform analytics, enforce our Terms of Service, market and advertise to you, perform services, resolve disputes, or verify customer information.

Identifying information — Email address

  • Where we get this information: Information submitted by the consumer
  • Legal basis for processing:
    • The user has provided consent to the processing of their information
    • Processing is necessary to perform a contract with the user
    • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
    • Processing is necessary for compliance with a legal obligation
  • How we use this information:
    • Enforcing our Terms of Service
    • Marketing and advertising
    • Performing services
    • Resolving disputes
    • Verifying customer information
  • If we don't have this information: We will be unable to enforce our Terms of Service, market and advertise to you, perform services, resolve disputes, or verify customer information.

Identifying information — Device identifier

  • Where we get this information: Information submitted by the consumer
  • Legal basis for processing:
    • The user has provided consent to the processing of their information
    • Processing is necessary to perform a contract with the user
    • Processing is necessary in order to take steps that the user has requested prior to entering into a contract
    • Processing is necessary for compliance with a legal obligation
  • How we use this information:
    • Analytics
    • Enforcing our Terms of Service
    • Marketing and advertising
    • Performing services
    • Resolving disputes
    • Verifying customer information
  • If we don't have this information: We will be unable to perform analytics, enforce our Terms of Service, market and advertise to you, perform services, resolve disputes, or verify customer information.

With Whom We Share Your Personal Information

We share the personal information below with the following categories of third parties, for the following reasons:

Personal information Categories of third parties Reason(s) for sharing
Name Customer management systems, Hosting providers, Website/app development & design vendors To manage our interactions with you; to enforce our Terms of Service; to process transactions; to analyze your interactions with us or our website
Phone number Customer management systems, Hosting providers, Website/app development & design vendors To manage our interactions with you; to enforce our Terms of Service; to process transactions; to analyze your interactions with us or our website
IP address Customer management systems, Hosting providers, Website/app development & design vendors To manage our interactions with you; to enforce our Terms of Service; to process transactions; to analyze your interactions with us or our website
Email address Customer management systems, Hosting providers, Website/app development & design vendors To manage our interactions with you; to enforce our Terms of Service; to process transactions; to analyze your interactions with us or our website
Device identifier Customer management systems, Hosting providers, Website/app development & design vendors To manage our interactions with you; to enforce our Terms of Service; to process transactions; to analyze your interactions with us or our website

How We Protect Your Personal Information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only
  • Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
  • Performing regular risk assessments

Sale of Your Information

We do not sell your personal information.

Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.


Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.


Children's Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.


Analytics Programs

This Website uses the following analytics program(s) to collect information about you and your behaviors: Analytics WP. To learn how to opt out, please visit the website(s) of the analytics program(s) listed. You can also opt out of cookies by using our cookie consent banner.


Information Retention

We retain all of the information that we collect until a user requests removal.


Direct Marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the "Your Rights" section below for more information regarding exercising your privacy rights related to direct marketing.


Your Rights

Depending on where you reside, you may have the following rights with regard to your personal information:

Right Applies to
Access the personal information we hold about you Residents of Canada, Quebec, the EU/EEA, and the UK
Receive your personal information in a portable, readily usable format Residents of the EU/EEA and the UK
Request we transmit your personal information to another provider, where feasible Residents of the EU/EEA and the UK
Request that we amend information we've collected about you Residents of Canada, Quebec, the EU/EEA, and the UK
Withdraw consent to the processing of your personal information Residents of Canada, Quebec, the EU/EEA, and the UK
Request that we restrict processing of your personal information Residents of the EU/EEA and the UK
Request that we delete some or all of your personal information Residents of the EU/EEA and the UK
Lodge a complaint with competent authorities regarding our collection, sharing, and processing of your data Residents of Canada, Quebec, the EU/EEA, and the UK
Lodge a complaint regarding our data practices directly with us Residents of the UK
Opt out of use of your personal information for direct marketing Residents of the EU/EEA and the UK
Opt out of sales of your personal information Residents of Nevada
Opt out of location tracking Residents of Quebec
Opt out of profiling used in decisions with legal or similarly significant effects Residents of Quebec, the EU/EEA, and the UK
Opt out of automated decision-making using your personal information Residents of Quebec, the EU/EEA, and the UK

Exercising Your Rights

You may exercise the rights specified above by submitting a consumer request to:

Jeff Cisco Owner Email: info@ciscocrane.com Phone: 574-272-5388 Address: 11035 Anderson Rd, Granger, IN 46530, United States Website: https://ciscocrane.com

We will need to verify your identity prior to fulfilling your request. To verify your identity, you will need to provide us with the following information along with your request:

  • Name
  • Phone number
  • IP address
  • Email address
  • Device identifier
  • Date you first contacted us

Please note that we may be unable to process your request if you do not provide the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer, and we will notify you in writing if we need more time. We may deny your request(s) if certain legal exceptions apply, and if so, we will provide our reasons for the denial.


Complaints

Residents of the United Kingdom may lodge a complaint with the United Kingdom Information Commissioner's Office by following the steps on the Lodge a Privacy Complaint (United Kingdom) page.


Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Jeff Cisco Owner Phone: 574-272-5388 Email: info@ciscocrane.com

You may lodge a complaint with us by contacting the person above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada via the File a Privacy Complaint (Canada) page, or by calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec via the Quebec Privacy Commission page, or by calling 1-888-528-7741.


Location of Data Processing

All data processing activities undertaken by us take place in the United States.


Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or privacy practices. It is up to you to read and fully understand their privacy policies. Inclusion of a hyperlink does not imply endorsement of, or association with, the linked site.


Do Not Track

Do Not Track ("DNT") is a browser preference indicating you do not want to be tracked. We do not support DNT. You can enable or disable Do Not Track via your browser's Preferences or Settings page.


Transferring Data

We may transfer your personal information for processing to the United States. This means your information may be processed outside your country of residence and may be accessible to that country's law enforcement and national security authorities. We use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.


Questions

If you have any questions about this Privacy Policy, please contact us at info@ciscocrane.com.


Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy to this website.